Account

Delete your account

This page is the public way to ask Water Desk to delete a business, staff, or customer login. You can also open the app, go to Menu → Legal, and use Delete account, which brings you here.

What to send

Email support@waterdesk.in from the mobile number on the account, or mention that number in the mail. Include:

• The 10-digit mobile number used to sign in.
• Whether you are the business owner, a delivery staff member, or a customer.
• The business name, if you know it.
• The words “Please delete my Water Desk account.”

What we delete

For an owner, we delete the business login and the customers, routes, staff links, and files stored for that business, except invoices and payment rows we must keep for tax and accounting. For staff or a customer, we remove that person’s login. Their delivery history may remain on the supplier’s books because it is the supplier’s business record.

We complete the request within 30 days and reply to the same email. If we cannot match the number to an account, we will say so.